The call you can’t take, answered.
AI receptionist for dental clinics
When nobody can pick up, VoxyDent answers in Croatian, books the appointment and takes a message.
30 minutes, no obligation. You get a price for your clinic on the call.
Perla Dental Clinic
Virtual assistant · 1:21
Great. I have noted the appointment with Dr Lucija on Monday, 21 September, at 14:30. Can you tell me your first and last name?
Sure. Ivan Horvat.
I have noted Ivan Horvat. I confirm the appointment for you, Ivan: Monday, 21 September, at 14:30 with Dr Lucija. First check-up.
Hear what your patients hear
Every call starts with the AI and recording notice, and the notice cannot be switched off. It offers free times and books only after the patient confirms. It speaks Croatian, and continues in English, German or Italian when the patient does.
2:06 · Croatian · demonstration
The call, line by line
- Assistant
Dobar dan. Ovdje virtualna asistentica dentalne klinike Perla. Razgovor vodi umjetna inteligencija i snima se. Kako Vam mogu pomoći?
Hello. This is the virtual assistant of the Perla dental clinic. This call is handled by artificial intelligence and is recorded. How can I help you?
- Patient
Dobar dan. Htio bih se naručiti kod vas na termin.
Hello. I would like to book an appointment with you.
- Assistant
Dobar dan. Rado ću Vam pomoći oko naručivanja. Koji je razlog Vašeg posjeta?
Hello. I will gladly help you book. What is the reason for your visit?
- Patient
Razlog je prvi pregled.
It is a first check-up.
- Assistant
Samo trenutak da provjerim dostupne termine za prvi pregled. Imam slobodne termine danas, u četvrtak. Kod doktora Ivana imam termine u pol-
One moment while I check the free times for a first check-up. I have free times today, Thursday. With Dr Ivan I have times at half past—
- Patient
Ne paše nikako, uhm, i sutra ne stižem. Znači, dal' možda imate u ponedjeljak nešto nakon, radim do dva, znači nakon dva.
That does not suit me at all, um, and I cannot make it tomorrow. So, do you maybe have something on Monday after, I work until two, so after two.
- Assistant
Razumijem. Ponedjeljak nakon dva sata. Da vidim šta imamo slobodno za ponedjeljak, 21. ruj-
I understand. Monday after two o’clock. Let me see what we have free on Monday, 21 Sep—
- Assistant
[checks the calendar]
Za ponedjeljak, 21. rujna imam termine nakon dva sata. Kod doktora Ivana mogu ponuditi četrnaest i trideset, četrnaest i četrdeset pet ili petnaest sati. Kod doktorice Lucije imam termine u četrnaest i trideset, četrnaest i četrdeset pet ili petnaest-
For Monday, 21 September, I have times after two o’clock. With Dr Ivan I can offer 14:30, 14:45 or 15:00. With Dr Lucija I have times at 14:30, 14:45 or 15—
- Patient
Može kod doktorice Lucije u četrnaest i trideset onda.
Dr Lucija at 14:30, then.
- Assistant
Odlično. Zabilježila sam termin kod doktorice Lucije, u ponedjeljak, 21. rujna, u četrnaest i trideset. Možete li mi reći Vaše ime i prezime?
Great. I have noted the appointment with Dr Lucija on Monday, 21 September, at 14:30. Can you tell me your first and last name?
- Patient
Može. Ivan Horvat.
Sure. Ivan Horvat.
- Assistant
Zabilježila sam Ivan Horvat. Potvrđujem termin za Vas, Ivane. Ponedjeljak, 21. rujna, u četrnaest i trideset kod doktorice Lucije. Prvi pregled.
I have noted Ivan Horvat. I confirm the appointment for you, Ivan: Monday, 21 September, at 14:30 with Dr Lucija. First check-up.
- Patient
Dogovoreno. Recite mi još samo koliko kod vas košta prvi pregled i da li, dal' ima nekakvu cijenu.
Agreed. Just tell me how much a first check-up costs with you, and whether it has a set price.
- Assistant
Prvi pregled kod nas košta pedeset eura. Tijekom pregleda doktorica napravi detaljan pregled usne šupljine, po potrebi snimku i zajedno dogovorite plan terapije. Pregled traje otprilike pola sata. Trebate li još nešto, Ivane?
A first check-up costs fifty euros here. During the check-up the doctor examines your mouth in detail, takes an X-ray if needed, and together you agree a treatment plan. The check-up takes about half an hour. Do you need anything else, Ivan?
- Patient
Ne, to je to. Hvala Vam puno na informaciji i vidimo se u ponedjeljak.
No, that is all. Thank you very much for the information, see you on Monday.
- Assistant
Nema na čemu, Ivane. Vidimo se u ponedjeljak, 21. rujna, u četrnaest i trideset kod doktorice Lucije. Lijep pozdrav i doviđenja.
You are welcome, Ivan. See you on Monday, 21 September, at 14:30 with Dr Lucija. Kind regards and goodbye.
It picks up when your team can’t
Your reception keeps answering as it does today. The assistant takes only the calls that would otherwise go unanswered.
During treatment
Breaks
Busy hours
Evenings, weekends and holidays
You choose when it answers: whenever nobody picks up within a few rings, or only outside working hours. You set its hours in the dashboard.
After a few unanswered rings
- 00:00–08:00: The assistant
- 08:00–20:00: Reception, then the assistant
- 20:00–24:00: The assistant
Only outside working hours
- 00:00–08:00: The assistant
- 08:00–20:00: Reception only
- 20:00–24:00: The assistant
On weekends and holidays, whenever the clinic is closed, the assistant answers.
Example opening hours: 8:00–20:00.
What it handles, and what it leaves to your team
- Books
- Offers two or three free times, reads back date, time, doctor, name and reason, and books only after the patient confirms.
- In this call
- Answers
- Hours, address, services and the answers you add. Prices only if you entered them.
- In this call
- Urgent
- Asks about fever and swelling. If you are open, it tells the patient to come in. If you are closed, it takes their details and sends an SMS to up to three numbers you choose.
- Everything else
- Takes the patient’s name and number and marks the call for a callback.
- Limits
- No medical advice.
Works with your number and your calendar
Patients keep calling your existing number. With call forwarding on, the assistant picks up when nobody answers within a few rings. We send you the codes for HT, A1 and mobile phones.
- Google Calendar
- books straight into each doctor’s calendar.
- EasyBusy
- offers the slots you opened for online booking.
A patient calls your number
Your existing number
Nobody answers
Within a few rings
Call forwarding
HT, A1 or a mobile phone
VoxyDent answers
With the AI notice first
- Books into Google Calendar or EasyBusy
- Lists the call in your dashboard
- Sends an SMS for urgent calls when you are closed
Setup
- 01You send hours, doctors, services and common questions.
- 02We set up the assistant and your number.
- 03You connect your calendar.
- 04You switch on forwarding and we test a call together.
We recommend starting with after-hours calls only.
You see every call and keep the final say
- Every call in your dashboard with a summary and full transcript
- Appointments in your calendar, changed as usual
- Callbacks and urgent calls marked
- You edit hours, doctors, services and answers yourself



The dashboard is in English. Names and phone numbers in the screenshots are examples.

You work with us directly, from the first conversation to the first patient call
Every call opens with the AI and recording notice. The providers that process call data (ElevenLabs, Twilio) are listed in our privacy policy.
In this call
Write to ushello@voxydent.com
Priced for your clinic
We don’t publish a price list. You get the price for your clinic on a free call.
On the free call
We ask how you handle calls today, show the assistant and dashboard, check your phone line and calendar, and give you a monthly price.
Free, no obligation. Opens Calendly.
Prefer email? hello@voxydent.com
Common questions
- Will patients mind talking to an AI?
- Every call starts by saying it is AI and recorded, and the assistant never claims to be a person. Patients who want your team can leave a name and number for a callback.
- What if it books the wrong appointment?
- It offers only free times, reads back every detail and waits for the patient to confirm. If it is not sure a booking went through, it doesn’t confirm it and says staff will call back. You correct appointments in your calendar as usual.
- Which languages does it speak?
- Croatian. When the patient speaks English, German or Italian, it continues in that language.
Is VoxyDent right for your clinic?
On a free call, we look at your calls, phone line and calendar together, and you get a price.
Prefer email? hello@voxydent.com
